(+34) 649 009 238 info@aychomesgroup.com

MOST FREQUENT QUESTIONS

Ask us, don’t leave any question hanging!

OUR ROOMS

Are there minimum or maximum stays?

The minimum stay is of 4 months, but there is no maximum stay. You can rent the apartment for as long as you want until you finish your course or studies. 

Is the apartment furnished?

Yes, our apartments are fully furnished. The living room has its own TV and furniture, and you will find a dining area, tableware, kitchenware, electrical appliances, a microwave, an oven and a dishwasher. Additionally, every room has its own bed, study table, closet, bed sheets and towels, as well as individual air conditioning and heating systems.

 Are the rooms equipped with a private bathroom?

Yes, every room has its own private bathroom.

 Is the apartment equipped with air conditioning and a heating system?

Yes, all the apartments, rooms and common areas are equipped with air conditioning and heating systems and have individual thermostats that enable tenants to adjust the temperature to their liking.

 Are there any restrictions regarding the time to return to the residence at night?

No, the residence doesn’t close at night and you may get back to your apartment at your convenience as long as you respect the remaining tenants’ rest.

 Are visits allowed?

Yes, friends and family are welcome to visit you.

RATES

What is the monthly rent for a room30The student residence has 4 floors, and rates vary depending on the floor in which your apartment is located. Rooms on the ground floor are 625€/month, rooms on the first and second floors are 685€/month, and if you would rather rent a room in the attic, you will enjoy the apartment and its ample terrace for 730€/month.

Are all expenses included in the monthly rent, or shall I pay them separately?

All costs are included, you won’t have to pay any additional expenses.

 Can I reserve a room?

Yes, you can make a reservation by making a 300€ deposit. This deposit will be deducted from your first monthly payment. In order to make the reservation, you must send us an email with a copy of your ID or passport, and a proof of payment of the 300€ deposit.

Must I pay a deposit?

Yes, the payments of both a deposit and a guarantee deposit are required. The total mounts to 1000€, which will be refunded when your stay ends.

Must I pay extra to profit from the laundry room?

Yes, the current rates are 2,50€ to use the washing machines (detergent and fabric softener included), and 2€ if you would like to use the dryer.

What are the available payment methods?

You may pay by bank transfer or by credit card.

If you are foreign and you would like to pay your rent in cash, you may only do so the first month of your stay.

ADDITIONAL SERVICES

The lower ground floor is equipped with:

  • Study hall
  • Gym
  • Multipurpose hall
  • Laundry room
  • Bike rack
  • Luggage storage room

Are there any places of interest near the residence?

Only 5 minutes away (walking distance) from our residence you will arrive at Pamplona’s historic centre, where you will find an ample leisure offer as well as bars, discos, stores, restaurants and green zones. Scarcely 200 m away there’s an area with restaurants and supermarkets, and the university campus is only a 15-minute walk away from the residence.

Is there a housekeeping service?

Yes, our cleaning staff will thoroughly clean your apartment once a week.

Can I get mailing delivered to my apartment?

Of course, you may have mailing and packages delivered, remember that, for as long as you stay, this is your home. You have to provide the issuer with the residence’s address and, most importantly, with your apartment number and full name.

LOCATION AND CONTACT

Where are we located?

Our residence is located in the very heart of Pamplona, at Francisco Bergamin Street, only 1 minute away from Carlos III street and a mere 5 minutes away from the historic centre of the city. It’s an unbeatable location!

How can I get there?

The residence is extremely well connected, and can be easily accessed regardless of the conveyance in which you get to Pamplona. If you come by car, you will find public parkings only 10 minutes away.

If you come by train, the train station is only 15 minutes away. From the train station, you can take bus lines 16 and 17 to the residence. You may also take a taxi from the station, which will get you to there for an approximate cost of 8-10€.

Pamplona’s central bus station is only 5 minutes away.

If you came by plane, the airport is 4,3 km away from the residence. You can take bus line 16 to the residence, as there’s a stop at a short 15-minute walk from the airport arrival exit.

How can I contact you?

You may send us an email at info@aychomesgroup.com or call us directly to our phone number (+34) 649 009 238. If you would like to tour the residence and arrange a visit to see the rooms, you may do so by either sending us an email or giving us a call. We will be happy to meet you and introduce you to the Francisco Bergamin Residence.

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DO YOU WANT TO CONTACT US?

ADDRESS

Calle Francisco Bergamín 24, 31004, Pamplona

EMAIL

info@aychomesgroup.com

TELEPHONE

(+34) 649 009 238

TECHNICAL SUPPORT

If any incidence arises, please contact us as soon as possible so that we can solve it promptly.                                                       

HELP

Do you have any questions? Please send us any inquiries or questions and we will contact you shortly.                                              

APPLY FOR A ROOM

Are you scheduled to arrive in Pamplona shortly? Let us know the day of your arrival so that we can arrange your stay and book you a room.

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